How do I return an item purchased on IndiaRush?
New Charges : Applicable from 1st June'18
If you are not 100% satisfied with the product you have purchased from us, you can intitate the return request within 14 days from the deliver date and get credit amount in your Indiarush account (P.S. Returned products should not be damaged/should be in the state in which you received and in the original packaging).
Once your return request gets approved by us, you now have to ship the product at the vendor's address mentioned on the invoice. Please note that you need to share the courier receipt with tracking details within 14 days of your return request approval failing which your return request stands cancelled.
Return request will not be processed unless approved by Indiarush.com. In case customer ships/courier the product without getting return request being approved, return request will be liable for cancellation.
Indiarush.com will cover the cost of shipment only when the product received by the customer is Wrong/Damaged/Defective. Upto Rs 100 will be refunded in the form of Indiarush Credits in your account.
For more information on how to raise return request, click here