A. Reverse pick-up from your shipping address –
Our reverse pick up facility is available only at the selected locations (depending upon the postal codes) which are given by our logistics partners under their serviceable network. We will inform you about the same at the time of accepting your return request.
B. Self-shipment by customer –
In case a reverse pick up is not available at your postal code as it is not serviceable by our logistics partner, we would request you to kindly self-ship the product and the returned shipment should reach us within 7 days of providing the return address details to you. Please upload the scanned copy of courier slip within 7 days in the return panel. For all self-shipments, we will reimburse Rs. 100 or the courier charges mentioned on the scanned slip whichever is lesser.
NOTE: Please note that all returns are subject to product quality inspections.